Below you will find a list of frequently asked questions with answers. If you have a question that is not
answered below, please contact us.
Q: How much does it cost to register?
A: Nothing. Registration is FREE.
Q: Do I have to register to use the site?
Pricing and Payment
A: No. You can browse and search ads without registering. You should still register, to save time, as the site will remember various preferences for you. If you want to create ads, you will need to register. Registration and placing ads are FREE.
Q: How can it be free--what's the catch?
A: Our goal is to make ApplianceXchange.com the leading side for appliance classifieds. To do that, we are making all ads free as we bring together appliance dealers and individual buyers and sellers.
Q: How Much Do Ads Cost?
A: All ads are FREE--any category--any amount!
Q: How Long Does an Ad Run?
Creating and Managing Ads
A: Each ad runs for 360 days or until marked as sold by the seller.
Q: Do I Have to Register to Create Ads?
A: Yes. You must be a registered user to create ads. Registration is free.
Q: I created an ad, but it does not show up in search results. Why?
A: You need to run your ad. Go to My Account and click on Run ad to the left of the ad you wish to run.
Q: I sold my stuff. How do I stop my ad from running?
A: From the My Account page, click on the Stop link to the left of the ad.
Q: What Category Should I Put My Ad In?
A: If you don't see an appliance category listed, choose other.
Q: What region should I put my ad in?
A: The region you live in. By default the region will be the region you specified on your profile when you registered, but you can change this at any time.
Q: Will my ad be visible in other regions?
A: Yes. All ads are visible in any region. The system will, however, always show a person ads in their region first, then ads from outside their region.
Q: I don't want my name, phone number or email address to appear on your site. What should I do?
A: You can have all your personal information remain private. Update your personal privacy preferences from the My Account page.
Q: If all my information is private how can a buyer contact me?
A: When your ad appears, instead of showing your contact information the following appears: "This seller has chosen to remain private. You may contact this seller via anonymous email by clicking here." The prospective buyer completes an on-line form and the system sends you an email without revealing your information to the prospective buyer.
Q: I don't see my region listed. What region should I choose?
A: Choose the region closest to you or the state you live in or you may choose National or Non-U.S.
Q: What do I do with my old applaince?
A: If you buy from an appliance dealer they may offer removal as part of your delivery charge or they may be an additional recycling fee. Some community landfills also offer appliance dumping at their location for a fee. If these options aren't available, we recommend you contact Unwanted Applainces at 1-888-8-UNWANT or www.Unwanted.com. Unwanted Appliances is owned by Appliance Network of America.
Q: Why don't any results show up for my search or browse?
A: Try limiting the criteria for your search or change the region you are using. If you still have no results, you may be looking for appliances in a region that we have not yet targeted for applianceXchange.com.